Something you got not quite right? No worries, you may qualify for a refund or exchange! 

Discounted items, gift card purchases, and items that have been worn or washed are considered yours to keep and do not qualify for return or exchange. 

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Return Requirements:

• Products must be unwashed and unworn.

• Defective or damaged products are handled on a case-by-case basis. See Exchanges section below for more information.

• All returns must be made within 30 days of your original purchase.

• Products must have been purchased from dogwoodoutfittersandapparel.com Otherwise, they must be returned at the location from which they were purchased.

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Exchanges

An item will only be replaced if defective or damaged. 

If an item is purchased from another retailer and is defective or damaged, please reach out to us with proof of damage and (pending approval) we will replace it at no cost. To exchange it for the same item, shoot us an email at sales@dogwoodoutfittersandapparel.com and we will send you a free return label.

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Refund Issues/Partial Refunds

If you are having trouble locating your refund credit, please contact your credit card company or banking service. There is often processing time before a refund is officially posted in your account. If you have contacted your credit card company or banking service and still have not received your refund credit, please contact us at sales@dogwoodoutfittersandapparel.com.

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Refunds, exchanges,returns may take 15-20 days once approved and submitted by us.